🐾 Frequently Asked Questions

1. What are the metal dogs made of?

Our sculptures are handcrafted from weather-resistant iron or steel, designed to age beautifully outdoors. Some styles develop a natural rust patina over time, adding to their charm.

2. Can these sculptures be placed outdoors year-round?

Yes! They are built to withstand rain, sun, and snow. For best longevity, we recommend placing them in a spot with proper drainage and minimal standing water.

3. How big are the sculptures?

Sizes vary by design. Most stand between 12–24 inches (30–60 cm) tall. You’ll find detailed dimensions on each product page.

4. Do you offer custom dog breeds or personalized designs?

Currently, we offer a growing range of popular breeds. We’re working on custom options—stay tuned! Feel free to contact us with special requests.

5. How long does shipping take?

Processing usually takes 2–3 business days. Shipping time varies by location:

USA: 5–10 business days
UK/EU: 7–15 business days
Other: 10–20 business days

6. Do you ship internationally?

Yes! We ship to most countries worldwide. Shipping fees are calculated at checkout.

7. What if my sculpture arrives damaged?

We pack with care, but if your sculpture arrives damaged, please contact us within 7 days of delivery with photos—we’ll make it right with a replacement or refund.

8. Can I return or exchange my order?

Yes, we accept returns within 30 days of delivery. Items must be unused and in original condition. Please see our Return Policy for full details.

9. How do I track my order?

Once your order ships, you'll receive a tracking number by email. You can also use our Track Order page at any time.

10. Still have questions?

We’re happy to help! Reach out via our Contact Us page or email us at support@metalgardendogs.com.

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